Sales

9 Amazing Ecommerce Tools for 2019 Success

It’s not a stretch to say that the ecommerce business is booming. As an entrepreneur, you’ve probably thought about how to get a piece of the pie without maxing out all your credit cards. Unfortunately, we don’t live in a perfect world – everyone has a spending limit. Thankfully, you don’t really have to splurge…

10 Highly Successful Follow Up Email Templates

We’ve all probably seen the ubiquitous “just checking in” follow up email. While such messages are direct in that they indicate a desire to get more information, they’re usually quite ineffective. This is because they hardly get people’s attention and provide near zero value. What people fail to acknowledge, is there’s never a “just checking…

Customer Experience Strategy: 7 Keys for Success

There’s a new race in town. It goes by the name of Customer Experience. It’s pretty cool too, entrepreneurs in the know often refer to it as CX. Most of them are looking to leverage the power of having a customer experience strategy in order to reap many happy returns. CX is also the wave…

6 Key Tips For Writing An Apology Letter To Customers

The “customer is always right” concept always rings true. It’s a good philosophy to live by, especially when you consider that the natural human instinct is to be all defensive in the face of an error. As a professional, you need to take responsibility when a customer complains about an inconvenience. While it may be…